The Service Coordination Tool Templates (SCTT) are a suite of templates developed to facilitate and support service coordination. The SCTT support the collection and recording of initial contact, initial needs identification, referral and coordinated care planning information in a standardised way. Using the SCTT can improve communication between service providers, the recording of information generated by screening and assessment processes, information sharing, and the quality of referrals and feedback between service providers. This can assist service providers to share relevant information to support better outcomes for consumers.

The SCTT 2012 review is the broadest to-date to accommodate health and human services and has resulted in a number of significant improvements and changes to the SCTT which includes:

  • a new accommodation and safety template developed by housing and homelessness programs, family violence and aged care
  • a new drug, alcohol & tobacco template developed by alcohol and other drugs program
  • a new single page screener of health and social needs, service provider and consumer administered versions
  • amendments focusing on people with a disability, carers and Aboriginal and Torres Strait Islanders.

You can view the SCTT 2012 using this link:

The NEPCP will have a limited number of hard copies of the User Guide available for agencies with services in our catchment.

North East Healthy Communities acknowledges the Wurundjeri people of the Kulin Nation as the traditional custodians of the land we work on. We pay our respects to their Elders both past and present and acknowledge all Aboriginal and Torres Strait Islander peoples as the first people of this nation.